14 tháng 6, 2024
If you're a small business owner who knows they need to take charge of their online presence, figuring out where to start can be daunting. You need a website revamp; your business needs to rank better on Google; your younger interns suggest you start posting on TikTok. It's enough to make anyone's head spin – but before you begin spiraling, consider breaking down these tasks. Let's tackle eight online presence updates every small business can take to improve its operations online. Clean Up Google Business Profile & Other Business Listings While SEO and rankings have evolved drastically over the last few years, the foundations of how customers find your business through a search engine are still vital. Google Business Profiles are straightforward, so long as they are set up well in the first place. A common issue for small businesses is changing addresses and having multiple listings. It's essential to clear these up and give your customers the correct information. For most users, your Google Business Profile is the first impression of your organization; you want to ensure it's in line with your branding and messaging. Ensure Consistent Contact Information (NAP) Have you ever looked up a business online only to see that it has different phone numbers on its website and social media? Or are the hours of operation different on its Google listing than on its website? These minor inconsistencies can cause prospective customers to become frustrated and choose a competitor. Small business owners can audit all of their contact information and hours of operation at each place they are online. Start with your website, Google, and social media, and then start researching where else your information may be listed. Online directories, other search engines, and review sites also hold this information. If you're wondering what to concentrate on, just think NAP: Name, address, and phone number. Update Online Images Many humans are visual people. When customers search for your business online or visit the website, they will likely respond better to updated, high-quality pictures rather than outdated ones. Updated photos are essential for a Google Business Profile so that customers can see what the outside of the building looks like and know where it is. If your company doesn't have a photographer on your team, consider working with a professional. While many of the updates in this blog will be low-cost or even free, this is one update that is worth the investment. Additionally, while using stock images may seem more effortless in the moment, it is best to use them sparingly; search engines and potential customers alike will begin to take notice.